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We’d love to hear a little more about the event you’re planning. Our simple form takes less than two minutes to complete and helps give us the key information so we can find the perfect space to suit your event requirements.

We’d love to hear a little more about the event you’re planning. Our simple form takes less than two minutes to complete and helps give us the key information so we can find the perfect space to suit your event requirements.

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In the meantime, why not check out our other venues?

With three versatile venues across two central locations all looked after by one expert team – it’s really is as Easy as 1,2,3 to find the perfect space solution across Birmingham…

NEC Birmingham

The UK’s largest blank canvas and 24/7 event destination

Vox Conference Venue

Flexible contemporary conferencing in a unique location

ICC wins customer service award

News | 19 Nov 2020

The ICC Birmingham has been named ‘Best Conference Venue Customer Service’ at the 2020 Conference Awards.

These virtual awards celebrated the cream of the crop in the conferencing industry. Led by an expert panel of industry judges, the ICC was praised for its customer-focused staff ethos with its team working as one resulting in excellent customer feedback.

The ICC usually hosts around 400 events and 350,000 delegates each year for a wide and diverse portfolio of clients. A four-year, £13million refurbishment of the venue was completed in 2019, cementing its status as a world-class, customer-focused conferencing and meetings destination.

On the award, Kelly Haslehurst, Marketing Director of NEC Group Conventions & Exhibitions, said: “We’re thrilled to be recognised for our customer service at the ICC. We pride ourselves on our ability to provide exceptional service for both event organisers and their delegates, and this award is testament to the consistent hard work and dedication of our staff who make this a reality.

“I would like to thank the judges and everyone at the Global Conference Network for successfully delivering these awards to recognise the industry’s talent during such difficult times.”

For more information about the 2020 Conference Awards and for the full list of winners, please visit: https://conferenceawards.co.uk/winners2020/